Civica’s executive director for housing and asset management, Jeff Hewitt, looks at the results of a recent survey into privacy policies for housing providers ahead of the 2018 GDPR legislation. When it comes to the collection and storage of extremely sensitive data, housing providers often hold vast amounts of records about both their tenants and…
Does your privacy policy measure up?Read More →
Contributed Articles
The challenges of a digital world
Hardly a day goes by without someone on the news telling me advances in artificial intelligence will result in job losses among humans, how digital automation will do the same, and warnings about the possibility of another cyber attack. It’s all enough to put you off your Coco Pops! The days of ICT simply keeping…
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The changing face of technology in housing
As part of its 50th year anniversary, Orbit Housing has delved into its archives to draw out a timeline of the changing face of technology; from the first PC arriving in the office to offering real-time feedback to its customers. March 1985 – Orbit’s emergency response unit In 1985, the Orbit emergency response unit (ERU)…
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Getting ready for GDPR
If someone isn’t already working on GDPR readiness in your organisation, they should be. The aim of this article is to cover the tasks every housing provider should undertake in order to be as ready as possible for the new regulation in May 2018. This article doesn’t cover what GDPR is or why it’s coming…
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Getting serious about e-procurement & spending analytics
As is very frequently cited, the housing sector needs to deliver more with less, yet without impacting the quality of services to tenants. One’s thoughts therefore turn to the back office and how can you drive both bottom line and efficiency savings while still delivering a quality service. Enabling controlled and accountable buying, removing paper…
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Mobilisation and change – Separate ventures or inherently linked?
In November 2016, Wellingborough Homes launched its mobile working solution to frontline staff, using Housing Insight’s PanConnect mobile app on tablet devices. Like a lot of housing providers, we had tried mobilisation before… Actually, we had tried twice before, each time unsuccessfully. Why was it different this time? Why did the business suddenly embrace this…
Mobilisation and change – Separate ventures or inherently linked?Read More →
