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Contributed Articles

Transitioning to digital housing services

Kevin McSorley, head of Radius Connect 24 at Radius Housing, tells us about approaching technology within housing services to support tenants and his hopes for the digital future. Radius Housing, in association with Tunstall Healthcare, provides housing, care and support to over 33,000 homes and manages 12,500 properties across Northern Ireland. We employ over 1,000…
Transitioning to digital housing servicesRead More →

IntoZetta’s annual ‘data in housing’ survey results… part two

The second part of IntoZetta’s annual ‘Data in Housing’ review features a deeper dive into the challenges faced by housing providers across the UK. If you missed the first part, please see the May 2023 edition of Housing Technology. Part two begins with the ‘million-dollar question’ – what are housing providers’ biggest data challenges? The…
IntoZetta’s annual ‘data in housing’ survey results… part twoRead More →

Reforming social lettings

If you needed social housing for your family, what’s the first thing you would do to find a home? Many people would look up their council website as a starting point, only to discover that their council doesn’t have an online registration form. Instead, housing applicants are often directed to collect a paper form from…
Reforming social lettingsRead More →

Better connectivity for better value

Keeping an open mind as a technology supplier to social housing is critical. There are so many different business processes, supported by technology, that need to be carefully managed to deliver the best possible outcomes for housing staff and residents. Understanding the nuances Each housing provider has nuances that are reflected in their approaches to…
Better connectivity for better valueRead More →

Is your data an asset or a risk?

We’re encouraged to treat data as an asset, so why does it so often end up posing a risk to organisations? The volume of data worldwide is growing exponentially, yet it’s estimated that only 10 per cent is unique data while the remainder is replicated information. Although this might not be quite true of your…
Is your data an asset or a risk?Read More →

Prioritising your data

Good data management processes involve collecting information securely, organising it appropriately and then using it to support productivity, efficiency and, ultimately, decision-making. However, there are some principles and objectives that can be forgotten and require greater focus and respect: Data management principles: The principle of least privilege – if you’ve no need to see that…
Prioritising your dataRead More →

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