Warwick District Council’s landlord operations manager for housing services, Andy Nott, explains how the council’s use of Mobysoft’s software has cut arrears and improved financial support for tenants. Mobysoft: Why did you choose Mobysoft’s Automated Arrears Prevention (AAP) software? Andy Nott: Warwick District Council had previously done well in terms of arrears reduction, with our…
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Contributed Articles
IT leadership, technical debt & value-adding services
With conflicting priorities, no real increases in budgets, a hefty backlog of technical debt and dare I mention AI? It’s understandable why IT leaders might be tempted by the allure of the cool comms-room on a hot summer’s day this July. However, the days of delivering technology in isolation within the back office of the…
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Cardo Group & Nexus – Lessons from a complex acquisition & data migration
Successfully navigating the complex processes of acquisitions and data migrations takes a mix of strategic planning, technical know-how and teamwork. From Cardo Group’s recent acquisition of Osborne Property Services (OPS) and its collaboration with technology partner Nexus Open Systems, we’ve gathered key strategies for pulling off successful acquisitions and large data migrations. These insights are…
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Protecting the vulnerable with connected technology
Advances in smart solutions are creating safer homes and protecting potentially vulnerable residents from danger. When dementia affects more than 900,000 people in the UK (estimated to grow to 1.6 million by 2040) and with one in six of the adult population affected by hearing loss, the increasing need for innovative solutions to safeguard potentially…
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NHG’s approach to data governance
Notting Hill Genesis won the silver award in the data management category of the inaugural Housing Technology 2024 awards. Shae McCalla, head of data governance and performance at Notting Hill Genesis, explains more about their prize-winning data management project. Notting Hill Genesis’s data governance approach started in early 2022 and has become the backbone of…
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Milton Keynes City Council’s holistic approach to arrears
Milton Keynes City Council won the silver award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. James Terry, housing income operations manager at the council, explains how it has been cutting arrears and improving its tenants’ financial health. Here at Milton Keynes City Council, we collect for our HRA (housing revenue…
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