In my articles in previous editions of Housing Technology, I focused on the issue of ransomware for housing providers’ IT teams, and with good reason. Sophos’ latest ‘State of Ransomware 2022’ report demonstrates why ransomware continues to be an ever-increasing threat and investing in anti-ransomware technology is preferable to dealing with the consequences of an…
Ransomware in 2022Read More →
Contributed Articles
Smarter SaaS – Connecting the dots
We’ve been busy gathering the collective knowledge and experience from ourselves and, more importantly, our customers and distilling it into how we do things. Not just to chase the latest technology advancements or hit the next product release, but to fundamentally think about how and what we create in future. Going back to basics We’ve…
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How do we end fuel poverty?
Fuel poverty is fast becoming a major problem across the UK. With global wholesale energy prices soaring, leading to April’s 54 per cent (£693) rise in the energy price cap, those on lower incomes are finding it increasingly hard to cope. According to the BEIS’ 2022 annual fuel poverty statistics report, around 13 per cent…
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The evolution of customer-centric IT at United Welsh
United Welsh discusses how its partnership with Housing Insight has evolved over time in response to an emerging digital society and the needs of its growing organisation. When we first began our digital journey with Housing Insight over six years ago, we were IT-driven not business-driven. Specifically, we wanted to find a tenant app that…
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Purposeful recruitment
Following the recent launch of the four-day week trial for UK employees, it’s clear the recruitment landscape and candidates’ expectations are changing following the pandemic. But what else can we do to attract top talent to our industry? Polly Barnes, commercial director at Riskhub, explores how having a clear purpose that improves people’s lives can…
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IT service desks & operational efficiency
From PCs and laptops to cloud computing and smart devices in everyone’s pocket, it’s impossible to imagine any successful organisation running smoothly without technology. Unfortunately, without a strong, reliable IT service desk, you’re likely to consume a lot of vital resources just to maintain your IT operations at their current level (let alone improve efficiency…
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