While cloud computing has been around for some time (anyone remember the plethora of application service providers at the end of the last millenium?), it has taken some time to become mainstream, partly because of a lack of widespread internet connectivity and partly to do with concerns about security, service levels and, to a lesser…
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Editor's Notes
Editor’s Notes: Predicting the future
As we start a new year as well as the fourth year of publishing Housing Technology, we are going to stick our necks out and predict some macro-trends in housing that we believe housing providers will see over the next 2-3 years. Less political support: The election of the Coalition government will mark the start…
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Editor’s Notes: Protect your turf
Budget cuts have either already arrived for some of you or are imminent for everyone else. The question is therefore how best to protect and maintain existing IT budgets or at least minimise the effect of spending reductions on IT services. With that in mind, IT departments need to identify core IT services that ‘keep…
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Editor’s Notes: Still talking the talk?
We make no apologies for again devoting several pages of Housing Technology to the subject of digital exclusion. Housing providers which profess to having their tenants’ best interests at heart and claim to focus on their well-being need to think about how digital inclusion could transform their tenants’ lives. Digital inclusion is certainly not the…
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Editor’s Notes: Unlock your best assets
Most housing providers have extraordinary volumes of data covering tenants and residents, properties and assets, internal operations and staff, as well as external contractors and agencies. Sadly, departmental silos and standalone ‘point’ applications make it very difficult to have an holistic view of all the data. However, implementing management dashboards for better reporting and performance…
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Editor’s Notes: Ready for the new TSA standards?
As you probably know only too well, the Tenant Services Authority’s new regulatory framework takes effect from 1st April 2010. The framework consists of six areas of standards, comprising: tenant involvement and empowerment; home; tenancy; neighbourhood and community; value for money; and governance and financial viability. The TSA’s framework will have an effect on IT…
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