Irwell Valley Homes has completed its implementation PIMSS Data Systems’ asset management software to cover stock condition data and planned maintenance. Irwell Valley’s decision to implement a specialist asset management database follows its 2022/23 stock condition survey and its resulting need to move away from holding its data in a variety of manual, labour-intensive spreadsheets….
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News
Housing Insight’s PanConnect Staff App at North Devon Homes
North Devon Homes has recently partnered with Housing Insight and its PanConnect Staff App, a cutting-edge mobile working system which simplifies many day-to-day services for housing teams such as case management and operational efficiency. The integration of the PanConnect Staff App with North Devon Homes’ Civica CX system is a critical component of this initiative,…
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Orbit app wins Microsoft competition with Infinity Group
A new Microsoft Power App from Orbit Group to transform the management of utility meter readings for all housing providers’ homes has won a Microsoft UK competition. Orbit is now working with Infinity Group to develop the app. Once completed, the Utilities Manager App will be available on Microsoft App Source for all housing providers…
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Greatwell Homes’ D&M case management with Mobysoft
Greatwell Homes has deployed Mobysoft’s RepairSense platform along with its Damp & Mould module. The introduction of the RepairSense Damp & Mould Module has allowed the housing provider to rethink its approach to damp and mould, resulting in thorough documentation and systematic follow-ups. The module has also optimised procedures for carded jobs, reduced repeat visits…
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8×8 launches AI-powered Active Assessor
8×8 has launched Active Assessor to help housing providers identify and resolve common repairs and faults such as damp and mould. Built using 8×8’s AI-powered messaging platform and its native video-escalation functionality, Active Assessor gathers, stores and categorises data to prioritise situations that need immediate action. It can prompt tenants to schedule evaluations online or…
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NEC Digital Studio to offer people-first design
NEC Software Solutions and Snook (bought by NEC in 2019) have launched a new service to help housing providers and public-sector organisations improve the design and delivery of their customer-facing digital services. The newly-formed NEC Digital Studio combines the problem-solving and creative skills of Snook with NECSWS’s expertise in delivering technology services for housing, health,…
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