Having been using Mobysoft’s RentSense software for its income collection processes since 2012, Adactus Housing has recently been working with Mobysoft to automate their rent arrears’ case management processes in order to remove further cases from its income officers’ inboxes. Mike Murphy, head of income and leasehold services, Adactus Housing Group, said, “We are a…
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News
Enfield’s ambitious ground-source heating plans
Kensa Contracting has won a deal to deliver England’s largest shared ground loop heat pump system. 400 flats in eight council blocks in Enfield will be retrofitted with Shoebox heat pumps from Kensa Heat Pumps and connected to the largest collection of district arrays of its kind. Planned for completion in October 2018, the heating…
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CityWest pioneers Stics contactless boiler servicing
CityWest Homes has reported that it is the first UK housing provider to introduce an innovative technology to transform how it services its boilers. Using the same contactless technology as payment and Oyster cards via a chip in each boiler, the new system from Stics Asset Control allows engineers to access all boiler information simply…
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Telecetera Connect at Cheltenham Borough Homes
Cheltenham Borough Homes is using Telecetera’s Connect Enterprise mobile software for electrical testing (electrical installation condition reports); the housing provider’s team explain how they are getting on. What made you decide to go digital for electrical testing (EICR)? Shane Danson, electrical and mechanical supervisor, Cheltenham Borough Homes, said, “We’ve been asking for years to get…
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Prodo Housing wins Accent self-service project
Prodo Housing, part of marketing agency Prodo Digital, is rebuilding Accent Group’s existing tenant portal, including revised income processes for rent payments and direct debits and a new approach to on-boarding new tenants. Prodo Housing won the online self-service project from Accent following a six-way pitch and a formal tender process managed by 3C Consultants….
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Wirral Methodist Housing uses Gas Tag for ‘no access’ visits
Wirral Methodist Housing Association (WMHA) was the first housing provider to adopt Gas Tag’s gas servicing software. John Harris, the housing provider’s cyclical and planned property surveyor, explains their use of Gas Tag. What were the main reasons for choosing Gas Tag? Accessing properties has always been a logistical problem for gas safety visits. This…
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