• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / Wirral Methodist Housing uses Gas Tag for ‘no access’ visits

Wirral Methodist Housing uses Gas Tag for ‘no access’ visits

Wirral Methodist Housing Association (WMHA) was the first housing provider to adopt Gas Tag’s gas servicing software. John Harris, the housing provider’s cyclical and planned property surveyor, explains their use of Gas Tag.

What were the main reasons for choosing Gas Tag?

Accessing properties has always been a logistical problem for gas safety visits. This is compounded by the need to show evidence of attempts to gain access. Gas Tag provides our engineers with the ability to try to call tenants in order to assist with access. The system also accurately logs access attempts should we ever need to evidence this.

The gas servicing data is now available to all relevant staff rather than just one or two people, which means an improved service as a result of data sharing; if I’m away, someone else in the team can see what’s happening. The system also allows us to be completely compliant with up-to-date changes to gas legislation, and contractor performance can be audited via simple reports.

What are the benefits of Gas Tag?

There are a number of benefits including the more efficient processing of appointments and evidence of access attempts, real-time gas safety certificates, and flagging of what is ‘immediately dangerous’ and what is ‘at risk’. This reduces unnecessary letters and phone calls to tenants which were previously needed for ‘no access’ issues.

How have you managed your contractors when switching to Gas Tag?

Contractors were invited in to view the software where all of the benefits were fully explained. It was important for our contractors to understand the difficulties ‘no access’ posed for us and therefore the reason for introducing Gas Tag.

How does Gas Tag help with legislative compliance?

We have always taken our responsibilities for health and safety very seriously, seeking ways to improve where we can. We saw Gas Tag as a good solution to address our concerns about evidencing access attempts, and found the product offers this and so much more. As a result, we have improved services to tenants and made efficiency savings as a result of its implementation.

What are your tips for gas safety compliance and ‘no access’ difficulties?

To help address potential issues with gas safety compliance, housing providers should validate all engineers’ qualifications on an ongoing basis and ask for photographic proof of all work carried out within each home that is geo-tagged and time-stamped. Choose a centralised digital solution which gives you visible access in real time so that you can check gas certificates as they come in, as well as being able to produce automatic reports in real-time.

See More On:

  • Vendor: Gas Tag
  • Housing Association: Wirral Methodist Housing
  • Topic: Mobile Working
  • Publication Date: 061 - January 2018
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner