Warrington Borough Council’s Catalyst Choices care provider is now using Housing Support Pro’s software to streamline its support services. Although it is a newly-formed community interest company (CIC), Catalyst Choices inherited from the council a traditional business structure in need of modernisation and with fixed resource patterns. David Osborne, CEO, Catalyst Choices, said, “I knew…
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Midland Heart’s HCA data visualisation tool
Midland Heart has updated its free data visualisation tool with the full results from the Homes & Communities Agency’s (HCA) statistical data return from October 2017. The free tool allows any housing provider to make better use of the HCA’s annual data release on all the stock held by housing providers in England. James Jervis,…
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Darlington maps housing growth with Bluesky
High-resolution aerial photography from Bluesky is helping Darlington Borough Council to locate and identify previously undeveloped land parcels, producing maps for acquisitions and disposals, right-to-buy and tenancy agreements, way leaves and easements. Used in combination with GPS surveying, the Bluesky photomaps provide comprehensive ground detail, are up to date and accurately match the council’s Ordnance…
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RedKiteCRM at Gloucester City Homes
Gloucester City Homes is now using Microsoft Dynamics365 for its 24-hour Lifelink alarm service, alongside mobile CRM software from Resco. The software was implemented by RedKiteCRM within a very tight deadline. Paul Haines, head of IT, Gloucester City Homes, said, “RedkiteCRM’s combination of flexibility and technical expertise was very impressive and their agile approach was…
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Halton Housing extends its Aareon portal
Halton Housing has extended the functionality of its tenant self-service app following its successful launch last year. With the new version of the app, based on Aareon’s 1st Touch mobile software, tenants can manage and pay rent by direct debit and request a rent refund, report repairs and schedule appointments, access Halton Housing’s digital toolkit…
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Cairn Housing’s PIMSS asset management
Cairn Housing Association has implemented PIMSS Data Systems’ asset management software to manage its portfolio of properties across Scotland. The housing provider now has a single view of its housing stock from a central database which offers the ability to manage risk, compliance and auditing. Cairn’s team can now work seamlessly between the organisation’s asset…
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