Cairn Housing Association has implemented PIMSS Data Systems’ asset management software to manage its portfolio of properties across Scotland.
The housing provider now has a single view of its housing stock from a central database which offers the ability to manage risk, compliance and auditing. Cairn’s team can now work seamlessly between the organisation’s asset management and CRM applications thanks to the development of a dashboard link by PIMSS that allows users to navigate to properties between the two systems at the click of a button. The development is extensible so that when other web-based systems are implemented, links to the new systems can be created with minimal effort.
Mark Brown, investment programme manager, Cairn Housing Association, said, “We now have all of our asset management data in one place in a system that we trust. Having a very geographically-dispersed asset base means that our management challenges are complex but the PIMSS system handles our requirements smoothly and it’s very intuitive to use. This is vital because we have a diverse range of users across the organisation, from senior managers and customer service advisors through to our property management team.”
