Thirteen Group has selected field service management software from Kirona to improve its repairs and maintenance service for its 70,000 tenants. Thirteen is implementing Kirona’s Job Manager and Dynamic Resource Scheduling software to improve its visibility of appointments and communication with field-based operatives. Dynamic Resource Scheduling allows operatives to see calendars in greater detail to…
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News
CCG’s asset management with Civica Keystone
Cartrefi Cymunedol Gwynedd (CCG), North Wales’s largest housing provider, is using Civica’s Keystone asset management software to manage its property assets, maintenance schedules and compliance requirements. When CCG was set up in 2010, around 6,300 council homes in towns and villages throughout Gwynedd came under its management. To get a clear picture of the condition…
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Spatial analytics with Esri GIS
Following its recent customer conference, Esri has reported how three of its customers, Aster, GreenSquare and Thirteen, are using GIS and spatial analytics in their housing operations. Aster’s asset register Aster Group is making use of GIS to manage and comply with asset register regulations. By loading the necessary data into a GIS app from…
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Manifest’s Universal Adapter supports Castles & Coasts’ data migration
During the merger in July 2017 of Two Castles Housing and Derwent & Solway Housing, the newly-formed Castles and Coasts Housing Association used Manifest Software’s Universal Adaptor during the migration and merging of data between the two organisations’ housing management systems. Castles and Coasts reported that by using the Universal Adaptor, it was possible to…
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Orchard OpenAccounts at Wythenshawe
Housing Technology interviewed Wythenshawe Community Housing Group’s assistant director of finance, Julie Booker, on their decision to adopt Orchard OpenAccounts following a merger of two housing providers. Wythenshawe Community Housing Group was formed by the merger of Parkway Green Housing Trust and Willow Park Housing Trust in 2013. This group structure has a combined stock…
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Just Housing nudges Taff Housing’s arrears
Taff Housing has been trialling the use of behavioural insights, commonly known as ‘nudge’, in order to improve the performance of its rent collections and reduce arrears, following consultancy advice from Just Housing Group. Behavioural insights, frequently used by the public sector, HMRC, DVLA and energy suppliers, are intended to take advantage of how people…
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