PA Housing, the result of the merger of Asra Housing and Paragon Community Housing earlier this year, has reported that over 3,000 tenants are now using its self-service portal on a regular basis. The My Asra portal, which initially took 12 weeks to build, allows users to log in and manage their homes securely, giving…
PA Housing channel shifts 3,000 tenants onlineRead More →
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Flagship builds in-house repairs systems
Flagship Group has transformed its repairs operations using software created by its in-house development team. Since the introduction of the ‘Orbis’ software in 2015, calls to Flagship’s contact centre have fallen by 70,000. Flagship’s Orbis, which is the only system of its kind, enables staff to work more efficiently and effectively because it provides a…
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Notting Hill Housing partners with Plentific
Home-services marketplace Plentific has signed a deal with Notting Hill Housing to create a new property management solution and self-service platform. Initially, this will support maintenance and repair work for 2,000 temporary properties spread across London. Andy Belton, chief operating officer, Notting Hill Housing, said, “When I saw Plentific’s presentation, I was impressed and immediately…
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Bromley’s five-year contract with Orchard
The London Borough of Bromley has chosen Orchard as its supplier for housing and case management, multi-channel CRM and digital services. As part of the five-year contract, Orchard will also provide a fully-managed hosted service. In addition, Bromley is the choice-based lettings provider for a number of housing providers, so it is also planning to…
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Solihull Community Housing upgrades its HMS to Capita OPEN
Solihull Community Housing has upgraded its Capita housing management solution to the software provider’s integrated OPEN suite. Having previously been using Capita’s housing management software as well as OPENContractor, SCH identified a range of efficiency and service improvement opportunities that it could achieve by joining all services up via a single IT platform. As a…
Solihull Community Housing upgrades its HMS to Capita OPENRead More →
Home Group and Newlon choose Integrator and Notus
Home Group has chosen Integrator Housing Solutions’ asset management software for its 6,000 leasehold properties alongside the software provider’s Notus Pocket Surveyor software to be used by its contractors. Philip Wragg, project manager, Home Group, said, “We’ve used this system for many years with some of our properties and now that we’re embarking on a…
Home Group and Newlon choose Integrator and NotusRead More →
