Civica has announced that it has completed the integration, re-naming and re-branding of the former Abritas business into its operations following the company’s acquisition at the end of 2016. The move consolidates the group’s portfolio of housing, repairs and asset management software under the Civica name. Combining the specialist expertise of both companies, Civica said…
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News
Sigma – housing providers’ websites could do better
Research by digital agency Sigma into the user experience of some of the UK’s top housing providers’ websites has suggested many are falling behind when it comes to facilitating online users, particularly those with disabilities. Sigma’s report, ‘Are housing associations incorporating inclusive design into their websites?’ revealed a number of shortcomings associated with 10 UK…
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Tai Calon’s tenant engagement with Clearview
Tai Calon Community Housing is now using Clearview’s Customer Engagement Suite, replacing the housing provider’s previous use of either spreadsheets or even pen and paper to record all of their customer engagement activities. Ross Watts, Head of Communities, Tai Calon Community Housing, said, “We had various difficulties with our customer engagement. It was quite hard…
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Magenta Living uses In4Systems for NPV data and stock viability
In order to manage its stock viability options using net present value (NPV) calculations and neighbourhood insight scoring, Magenta Living is using In4Systems’ Options Appraisal software. Previously, Magenta Living held internal reviews to discuss any issues with particular neighbourhoods but with only limited financial analysis carried out at the level of individual properties, it wanted…
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Guinness embraces Appello digital care
Guinness Care is using digital care software from Appello in its 60 new extra-care apartments in Totnes. Residents will benefit from almost instantaneous connections to an alarm receiving centre, and will be able to take advantage of room-to-room calling which can be video enabled to help support social inclusion. Appello’s digital care infrastructure also provides…
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Orchard goes ‘beyond software’
Orchard has reported that its digital offering has grown with the launch of its digital transformation services. The software provider has launched a new portfolio of digital transformation services, including helping organisations to assess where they are and where they want to be, mapping the digital journey, engaging with customers or staff, defining what success…
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