The Southern IT Forum has contracted Data Protection People to run a series of training sessions for its members to prepare them for the implementation of GDPR (general data protection regulation) within their respective organisations. January’s session at Greensquare’s offices in Oxford focused on how to approach suppliers to understand how their systems will support…
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News
Prospect improves communications & channel shift with Housing Cx
Prospect Community Housing has completed its implementation of Civica’s Housing Cx web-based HMS. Since it went live last April, the housing provider has saved £30,000 in staff costs and ‘channel shifted’ 35 per cent of its tenants to its online services. PCH also now has a 360-degree view of all tenant interactions within a single…
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Aspire Housing plans digital transformation with VerseOne
VerseOne has been chosen as the digital transformation partner for Aspire Housing. Using VerseOne CMS and Autevo, VerseOne’s data integration and normalisation platform, VerseOne will work with Aspire to deliver a portal that gives Aspire Housing’s tenants an area to view and request services via a secure online portal, with 24/7 mobile-first access and on…
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Digital evolution from Orchard
Orchard has reported that following the launch of its next-generation digital platform last October, it has received commitments from Kingdom Housing, Saxon Weald, Severn Vale, South Liverpool Homes and Yorkshire Housing to deploy the software. Tenancy services and self-appointing repairs are the first elements in Orchard’s digital platform, and were developed in collaboration with First…
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Civica’s £2 million deal with Leeds City Council
Leeds City Council has signed a ten-year deal with Civica for the implementation of its housing management system serving its 57,000 properties. The software provider reported that the contract was valued in the region of £2 million over its lifespan. The new deal is the first since Civica bought the specialist housing software provider Abritas…
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New customers for Orchard’s finance software
Orchard has reported that Bolton at Home, Langley Housing Trust and Orwell Housing are planning to implement its OpenAccounts financial management solution. Orchard has also secured a new five-year contract with Orbit Group to continue supporting OpenAccounts. Orchard said that with Orchard Financials, the value of the solution is delivered through a combination of an…
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