IBM has bought Optevia, a SaaS systems integrator specialising in Microsoft Dynamics CRM solutions for housing and public sector organisations. Optevia will become part of IBM Global Business Services. Unlike traditional housing management systems that are tied to the property record and proprietary to the suppliers, Optevia said that Microsoft Dynamics CRM offers housing providers…
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Orbit’s real-time feedback with Rant & Rave
Orbit Group has reported that it’s the first UK housing provider to use real-time tenant feedback, based on software from Rant & Rave. Already used by the likes of Npower, Sky and EasyJet, the Rant & Rave platform is now the housing provider’s main channel for listening to what its tenants are saying. Previously Orbit…
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Cadcorp announces enterprise GIS licensing model
Cadcorp has just changed the way in which housing providers and other organisations can licence its desktop GIS and mapping software, based around an enterprise licence agreement (ELA). The Cadcorp ELA provides a cost-effective option for organisations to licence the company’s SIS Map Modeller desktop software and is available as an annual subscription including full…
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Two Saints’ accounting with Paloma Systems
Homelessness charity Two Saints is using Paloma Systems’ Harmonia and WRAPP software for rent accounting, monitoring its supporting people requirements, exit questionnaires and outcome monitoring. Nigel Miles, IT manager, Two Saints, said, “We originally looked at Paloma’s WRAPP rent account system in 2012 to replace our old rent accounting package when we were introduced to…
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AmicusHorizon to lead 1st Touch user group
AmicusHorizon’s business solutions manager, Robert Stewart, has been appointed as the new chairman of 1st Touch’s user group. The appointment follows AmicusHorizon’s development of 1st Touch-based solutions for repairs, health and safety inspections, voids, lettings, income management and ASB visits. Stewart said, “I’m keen to share knowledge and collect feedback. We need the user group…
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Wales & West Housing’s Sharepoint mobilisation with K2
Wales & West Housing Association has completed the implementation of K2’s Blackpearl and Smartforms to augment its existing Microsoft Sharepoint capabilities. The software is now being used by over 300 end-users. Wales & West previously relied on Microsoft SharePoint and several other key IT systems in areas such as housing and repairs, but none of…
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