Homelessness charity Two Saints is using Paloma Systems’ Harmonia and WRAPP software for rent accounting, monitoring its supporting people requirements, exit questionnaires and outcome monitoring.
Nigel Miles, IT manager, Two Saints, said, “We originally looked at Paloma’s WRAPP rent account system in 2012 to replace our old rent accounting package when we were introduced to Harmonia.
“It was very new and didn’t quite fit our needs, plus we were also looking for some very specific support management recording based around the ‘outcome star’ methodology, but Paloma agreed to develop Harmonia to include all our specific requirements and mostly to the benefit of the application itself.
“Combined with WRAPP in the back-end, we were also able to integrate rent and account information right into Harmonia, providing a single support management application that is very powerful and easy to use. Our staff love it.”