Salix Homes has teamed up with Salford Council to have free wi-fi installed at its eight sheltered housing complexes for the elderly across the city. The initiative comes after Salford was awarded £2 million from the Department of Culture, Media and Sport to install free wi-fi access points in public buildings including libraries and community…
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Omfax signs Your Homes Newcastle and South Tyneside Homes
Omfax has been chosen by Your Homes Newcastle which is implementing Keyfax InterView, Repairs Diagnostic and Keyfax Repairs Online, all of which are intended to enhance customer satisfaction by improving the accuracy and consistency of repairs ordering and offering tenants the choice of self-service. At the same time, South Tyneside Homes has now bought Omfax’s…
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Sunrise streamlines Radian’s IT service management
Radian Group has completed the implementation of new IT service management software from Sunrise Software. Radian Group was formed in 2012 following the merger of three housing providers. Ian Butcher, IT operations manager, Radian Group said, “Our service management system was fine when it was bought for one of the housing providers. It was a…
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Hexagon Housing predicts arrears with Mobysoft
Hexagon Housing Association has bought Mobysoft’s predictive technology to help mitigate the effects of on-going welfare reforms. Tom Harding, housing services manager, Hexagon Housing Association, said, “It has become much harder to maintain our performance; over the past few years, the nationwide economy has meant more tenants are finding it harder to prioritise their rent…
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Castle Computer Services launches dedicated housing division
Castle Computer Services has created a dedicated housing solutions division to its business and appointed Paul Sutherland as its director of housing solutions. Well-known as a leading provider of SunSystems finance software and Qlikview business intelligence solutions to housing providers, the new division makes available a full portfolio of best-of-breed software and infrastructure solutions which…
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Kypera wins Community Gateway for service delivery
Community Gateway Association has bought Kypera Hometeam as its housing management system for its staff and 6,100 tenants. The first phase of the implementation is scheduled to go live in July 2016. Based on the latest Microsoft .Net technology, Hometeam will enable the housing provider’s staff to access tenant information including tenancy details, rents and…
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