Town & Country Housing Group has developed its own money support and service charge enquiries system using Optevia’s Social Housing Essentials software and Microsoft Dynamics CRM 2015. Following just two days of training and online learning sessions, Town & Country Housing was able to design, configure and deploy its new service charges system within days….
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News
Kirklees introduces BetterOff universal benefits tool
A new approach to welfare advice and benefit applications has been launched by Kirklees Council in West Yorkshire. Not only digitising ‘high-volume’ benefit forms and embedding real-world advice, the BetterOff solution combines benefits with employment advice and thousands of job vacancies all within a single web portal. BetterOff was designed in response to cuts in…
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Home Group invests in secure off site ‘metrocluster’ with ITPS
Home Group is reported to be the first housing provider to invest in an innovative ‘metrocluster’ high-security data storage system. Home Group worked with data centre and IT infrastructure experts ITPS to create an off-site data storage network more commonly seen in international finance corporations and telecoms providers. The metrocluster system sends sensitive data from…
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SCC wins 10-year contract with Oxford City Council
The five-year agreement, with the option to extend it by a further five years, sees SCC awarded a single contract by Oxford City Council to deliver data centre hosting, servers and storage, server technical support, database administration, and network security infrastructure. The contract is expected to save the council £150,000 per year. The contract is…
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Calibre Secured Networks’ wi-fi for Eastlands Homes
Manchester’s Eastlands Homes has invested in new wi-fi and related IT services from Calibre Secured Networks to improve services to its tenants living in thousands of properties across the north-west of England. Iain Nelson, ICT officer, Eastlands Homes, said, “Our investment with Calibre will put fast and efficient digital services at the heart of our…
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Futures Housing selects Amillan for unified communications
Futures Housing Group has selected Amillan to deliver an integrated unified communications and contact centre solution as part of its plan to better engage with tenants. The chosen solution of Microsoft Skype for Business and Enghouse EICC contact centre software is expected to deliver communication and productivity improvements throughout the organisation via voice, email, IM,…
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