Firemark Education and G2G3 have launched a new interactive app to increase housing providers and tenants’ awareness of fire safety, risk mitigation options and fire detection. G2G3, Capita’s human-centred technology consultancy, has worked with Firemark to design and build the new tool. Each participant is taken through a basic risk assessment, which they complete by…
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News
Hanover Housing revamps service charging with Qube PM
Hanover Housing is using Qube PM software to transform its service charge processes and increase transparency for tenants. Philip Marns, service charge policy and projects manager, Hanover Housing, said, “The social housing sector generally has struggled to find a system that effectively manages the service charge aspect of its portfolios. “Most housing providers are primarily…
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Real Asset Management helps Thames Valley Housing’s component accounting
Thames Valley Housing Association has reported that it has made a smooth transition to the FRS 102 financial requirement with a component accounting solution from Real Asset Management. Thames Valley Housing Association has been using Real Asset Management’s component accounting software since 2007 to control and manage its £565 million asset base. The system was…
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1st Touch launches new tenant portal
1st Touch has launched a new tenant portal solution aimed at boosting tenant engagement and efficiency for housing providers. The company said that the new cloud-based, standalone system is an alternative to bespoke web development options or tied-in add-ons from other technology suppliers. Using their own devices, tenants can access the portal at any time…
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Accent’s ‘digital by degree’ gets tenants online
Accent Group has launched a new online portal for its tenants, based on the housing provider’s original implementation of an MIS ActiveH customer portal module. Through a secure online account, Accent’s tenants can now report and view repairs, view account statements, view and request changes to personal details, report anti-social behaviour and pay their rent…
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Angus Housing chooses Castle’s cloud
Angus Housing Association is moving to the cloud after choosing Castle Computer Services to deliver a hosted solution as part of an IT infrastructure upgrade, with all of Angus Housing’s infrastructure, applications and services hosted in a tier 3+ certified data centre. Arlene Grant, finance and corporate services manager, Angus Housing Association, said, “The move…
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