Richard Troote, head of ICT at Wales & West Housing and chair of the Community Housing Cymru IT Network, and Henk Korevaar, founder of F-fectis, reflect on an international collaboration to find value for money (VFM) within housing providers’ IT departments. Relevance of IT benchmarking The number of housing providers contributing to IT benchmarking has…
Benchmarking your IT servicesRead More →
News
Kana survey reveals gap between IT intentions and realities
An independent survey commissioned by Kana Software of IT executives from housing providers managing a combined portfolio of more than 1.5 million properties in the UK has found that while most recognise the importance of new technology in delivering efficiencies and better services to tenants, fewer than 20 per cent have a full understanding of…
Kana survey reveals gap between IT intentions and realitiesRead More →
Octavia trial makes district heating hot topic for landlords
A pilot project by Octavia Housing is helping landlords re-think how they deliver heat and tackle fuel poverty in thousands of properties across the UK supplied by district heating systems, by allowing them to monitor system performance and energy use in real-time. Octavia has teamed up with green energy specialist Guru Systems for the project,…
Octavia trial makes district heating hot topic for landlordsRead More →
HomeSwapper – 25 per cent increase in mutual exchanges
An increasing number of tenants are using home-swapping services as a result of welfare reform, according to figures from Housing Partners, the company behind the HomeSwapper mutual exchange platform. Figures from Housing Partners show that the number of tenants swapping using HomeSwapper has risen by a quarter since April 2013. The data also shows that…
HomeSwapper – 25 per cent increase in mutual exchangesRead More →
Newport City Homes to implement Kypera
Due to go live in June 2014, Newport City Homes is in the middle of implementing a new housing management system from Kypera alongside its Microsoft Dynamics CRM system. NCH’s implementation of Kypera Housing is part of a large transformation programme around customer service. The programme also includes the deployments of Microsoft Dynamics CRM with…
Newport City Homes to implement KyperaRead More →
Kypera delivers full suite to Atrium Homes
Atrium Homes has just completed the deployment of a suite of new products from Kypera following a three-month implementation period. The housing provider is now using Kypera Housing, Kypera Financials and Kypera Mobile within an integrated infrastructure. Stephen Black, chief executive, Atrium Homes, said, “As part of the procurement exercise, we ran an initial presentation…
Kypera delivers full suite to Atrium HomesRead More →
