IP communications provider Actimax has been given ‘housing specialist partner’ status by Mitel Networks. The criteria for the Mitel certification to IT suppliers include the availability of dedicated housing sales and design specialists, the provision of onsite housing demonstration facilities, and housing reference sites and case studies. John Massey, managing director of Actimax said, “Housing…
Mitel housing award for ActimaxRead More →
News
Cairn Housing to sell virtual hosting services
Having virtualised its infrastructure back in 2007, Cairn Housing is now extending its IT services by generating income from hosting other housing providers’ data on its VMware servers. In conjunction with Castle Computer Services, Cairn is already hosting data for Abbeyfield Housing Association and expects to add several more housing providers during 2011. Rory Gaffney,…
Cairn Housing to sell virtual hosting servicesRead More →
QuestBack cuts survey times by 70% at Metropolitan Housing
Metropolitan Housing Partnership has reduced the time spent on customer satisfaction surveys by 70 per cent following the introduction of a web-based enterprise feedback management system from QuestBack. The enterprise-level research service is being used by MHP to record and analyse customer feedback on over 10,000 general repairs carried out each year. The QuestBack software…
QuestBack cuts survey times by 70% at Metropolitan HousingRead More →
Bron Afon gets Virtualboardroom
Bron Afon Community Housing in South Wales has revolutionised the production of its monthly ‘board packs’ using web-based Virtualboardroom software from Perivan. Bron Afon holds monthly board, staffing and audit committee meetings; for the main board meetings, the 150-page board pack has to be distributed to 55 people. In the past, each document in the…
Bron Afon gets VirtualboardroomRead More →
Barcoded documents at Spectrum Housing Group
Spectrum Housing Group has also moved towards paper-free operations with the introduction of an electronic document scanning and retrieval system from ORS that uses barcode technology to capture and index the files and convert them into a digital format. As part of the pre-scanning process, ORS created a header sheet with barcodes containing unique details…
Barcoded documents at Spectrum Housing GroupRead More →
Kensington & Chelsea paper-free with ORS
Kensington & Chelsea Tenant Management Organisation has implemented a company-wide electronic document management system as part of its move to new offices in West London and to remove the cost and access inefficiencies of storing enormous volumes of paper documents. Civica W2 was chosen for the core EDM system supported by Optical Record Systems, one…
Kensington & Chelsea paper-free with ORSRead More →