OmniLedger has extended its Pyramid housing management system with Pyramid Online to allow tenants to access their rent account, raise or enquire on current repairs and update their personal information, all via the RSL’s web site. All data for the Pyramid Online service is hosted off-site by OmniLedger on a dedicated server and automatically updated…
OmniLedger’s Pyramid HMS now onlineRead More →
News
Preview of a digital future for CHP
CHP has been digitising and indexing its document archive since December 2008 with Preview as part of a digitisation programme. CHP was previously known as Chelmer Housing Association and looks after 7000 tenants in Essex. As well as having the day-to-day access and storage problems of having paper-based property and tenant files, CHP has a…
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Local authorities prepared for disaster
According to Adam Continuity, local authorities in the UK are setting exemplary standards of practice when it comes to data management and backup. Nearly all of local authorities surveyed had rehearsed their IT disaster recovery procedures in the past two years, three-quarters had reviewed their disaster recovery support within the last year and over 80…
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A2Dominion cuts arrears with Mobysoft SMS
Mobysoft’s MobileLogic text-messaging system is being used by A2Dominion as part of its strategy to reduce problems with rent arrears among residents in its 30,000 properties in London and Southern England. For many housing providers, using first-generation text messaging to solve common problems is nothing new, particularly for outbound reminders to tenants about relatively straightforward…
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E-documents at Sanctuary with EDM
Sanctuary Group has implemented electronic document storage and retrieval with the help of EDM Group, which has moved over 1 million documents online and continues to process a further 150,000 images each year. Sanctuary Group, which manages 73,000 properties and employs more than 5500 staff, faced the familiar problem of finding that its paper-based documents…
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IT overhaul for Argyll Community
Argyll Community Housing Association (ACHA) has just announced details of the implementation late last year of a new HR and payroll system from Cascade HR and other updates to its IT applications. Since stock transfer in November 2006, ACHA has been steadily improving and updating the technology infrastructure which supports its management of over 5000…
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