Home Group has just completed a major desktop refresh programme across its 250 sites with the help of European Electronique. Beginning in October 2008 and ending in February 2009, the aim of Home Group’s programme was to provide a consistent operating system and IT environment across the organisation to reduce maintenance and support. In common…
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News
Housing Technology Standard v1.0
The first meeting to discuss our plans for technology integration and communication standards in housing was held in early April at Circle Anglia’s London offices. The purpose of the meeting was to discuss the high-level goals for what the Housing Technology Standard (HTS) should achieve and how it would make application integration and data transfer…
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Mobile works for Trafford Housing
Trafford Housing Trust has just revealed the impact of its decision to adopt mobile working, reporting almost 100 per cent levels of satisfaction across a range of maintenance and repairs criteria for its tenants. After the introduction of Sybase’s iAnywhere M-Business and Civica’s Servitor job management systems, Trafford Housing revealed that customer satisfaction levels for…
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Sorce portal online at Shoreline
Further to Shoreline’s communications infrastructure story, Shoreline has replaced its static intranet with Sorce’s dynamic portal system. The new intranet will integrate with Shoreline’s back-office systems, delivering information from disparate applications to one location. Shoreline is also deploying Sorce’s document management application to centralise and manage its documents. All documents will now be able to…
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Just Housing launches virtual university
Following its launch of the Just Housing Resident Academy, which provides residents with accredited training in quality assessment, Just Housing now plans to create a web-based virtual university. Keith Simpson, business development director, Just Housing, said, “This initiative is being driven by our CEO members who see the use of technology as an effective and…
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Good communications at Shoreline
Shoreline Housing Partnership has gone live with its new communications infrastructure following the relocation of its headquarters. Before the move, Shoreline had little more than ordinary telephone extensions, making it difficult for it to meet national guidelines for call-handling efficiency or provide a seamless service to tenants. Steve Neul, head of IT, Shoreline Housing Partnership,…
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