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Hackney Homes gets feedback from 900 staff

Hackney Homes used audience engagement technologies from LiveInteractive at its recent three-day staff conference, the main objectives of which were to prepare for an Audit Commission inspection in November 2008 and communicate the 2009 business plans to the 900 staff at the event. 300 staff attended the event each day and were split into 30…
Hackney Homes gets feedback from 900 staffRead More →

Northgate signs Family Mosaic and Wolverhampton City Council

Family Mosaic has signed a three-year, £770,000 contract with Northgate Information Solutions to deliver a ‘one-stop shop’ for housing services to tenants in its 20,000 homes across London and Essex. The initiative will see Northgate enable communication and information sharing between Family Mosaic’s front- and back-office systems and the introduction of mobile services for staff…
Northgate signs Family Mosaic and Wolverhampton City CouncilRead More →

Torrent of customers for Cascade HR

Cascade HR has announced that Radian Housing, Wakefield and District Housing, and Trident Housing Association are each planning to implement its human resources and payroll software. Radian Housing, with 1000 staff across its five group members, plans to deploy Cascade HR by May 2009 across four sites. It will be used by Radian’s HR team…
Torrent of customers for Cascade HRRead More →

Redbridge Homes and Paradigm Housing sign with Covalent

London-based Redbridge Homes plans to implement Covalent Software’s performance management software to manage performance indicators, actions and risks, as well as self assessments and inspections. The ALMO employs some 150 staff and is due to be inspected by the Audit Commission in February 2009; it has had approval for Decent Homes funding of £39 million…
Redbridge Homes and Paradigm Housing sign with CovalentRead More →

Helena Partnerships EPC-compliant with Documotive

Helena Partnerships has just installed new software from Documotive to ensure it complies with the requirement for Energy Performance Certificates which came into effect at the beginning of October. Documotive’s mobile EPC Surveys system lets on-site surveyors enter data into PDAs which instantly generate an energy performance rating for each property, removing the need for…
Helena Partnerships EPC-compliant with DocumotiveRead More →

Calling Wakefield and District Housing

Wakefield and District Housing has just spent £450,000 on improving its call centre with a system from Calyx to increase the speed and efficiency with which tenants’ queries are handled. Lee Sugden, IT services director, Wakefield and District Housing, said, “Our existing call centre could do the job, but the costs had become prohibitive, and…
Calling Wakefield and District HousingRead More →

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