London-based Redbridge Homes plans to implement Covalent Software’s performance management software to manage performance indicators, actions and risks, as well as self assessments and inspections. The ALMO employs some 150 staff and is due to be inspected by the Audit Commission in February 2009; it has had approval for Decent Homes funding of £39 million if it receives two stars.
Andrew Mulholland, service improvement manager, Redbridge Homes, said, “Covalent plugs the gaps we have in our organisation in terms of PI tracking, managing action plans and risks. Covalent will help bring all of these elements together, allowing us to see the overall performance of our organisation and enable better self-assessment.”
Paradigm Housing Group, which manages over 11,000 properties in the South of England and the East Midlands, has just become Covalent’s 17th social housing customer, and is implementing a similar suite of software to Redbridge Homes. Jon Theobald, head of quality and communications, Paradigm Housing Group, said, “The attraction of Covalent is the underlying integration of the modules which will give us a much better perspective of the performance of the whole organisation.”