Six councils in Warwickshire are implementing Civica’s Cx Housing Assistance cloud-based software to cover their combined Home Environment & Assessment Response Team (Heart). Heart is a partnership service between Nuneaton and Bedworth, North Warwickshire, Rugby, Warwick, Stratford-on-Avon and Warwickshire councils. It provides advice and assistance to deliver disabled adaptations and home improvements, including home aids,…
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News
Vale of Aylesbury aims for 100% IoT with Switchee
Vale of Aylesbury Housing has begun installing Switchee IoT devices in around 15 per cent of its properties, towards its longer-term goal of making all of its 6,500 properties fully IoT-connected. The housing provider is using Switchee’s smart thermostats to pre-emptively identify and resolve problems with mould and damp, based on its successful trial of…
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Altair’s new appointments with Housing Technology
Following the launch by housing consultancy Altair of its digital and technology practice in March 2021, the company has made two strategic appointments to the practice, both through Housing Technology’s dedicated recruitment service. Phil Smith joins as Altair’s business development director and Cher Lewney as the company’s principal consultant. Smith and Lewney both previously worked…
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Golden Lane Housing signs with Unit4 for ERP & analytics
In a move away from best-of-breed business applications, Golden Lane Housing is deploying enterprise resource planning (ERP) and financial planning and analytics (FP&A) software from Unit4. The new software will be implemented by Integra Associates, based on the company’s housing-specific ERP methodology. Unit4’s ERP and FP&A software includes pre-configured processes and modules for local government…
Golden Lane Housing signs with Unit4 for ERP & analyticsRead More →
Case study: Wiltshire Council’s Aareon 360 Customer Portal
One of the greatest challenges facing housing providers and local authorities at the moment is their need to deliver the same services to residents while being unable to offer the same level of personal interaction. Restrictions on face-to-face contact have meant that housing officers can only visit those in the greatest need, while call-centres are…
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Believe Housing and Gamma’s Exactive Cloud
With a change in office location and plans to modernise its working model, Believe Housing chose Exactive’s CloudUCX solution to deliver Microsoft Teams with telephony which allowed the housing provider to get up and running quickly and effectively. Believe Housing was planning to move office location but it had a traditional desk-based telephony system which…
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