AmicusHorizon’s business solutions manager, Robert Stewart, has been appointed as the new chairman of 1st Touch’s user group. The appointment follows AmicusHorizon’s development of 1st Touch-based solutions for repairs, health and safety inspections, voids, lettings, income management and ASB visits. Stewart said, “I’m keen to share knowledge and collect feedback. We need the user group…
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1st Touch
New doorstep appointments module from 1st Touch
1st Touch has just launched a doorstep appointments module to simplify and speed up appointment scheduling by either mobile housing staff or by tenants through a self-service portal and self-service app. Whilst visiting tenants at home, the new module enables mobile workers to book appointments through their handheld devices for services such as repairs, financial…
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1st Touch mobilises Thenue Housing
Thenue Housing Association has introduced mobile workforce technology from 1st Touch in order to deliver more services digitally through its mobile operatives. These will initially include estate management and tenancy services along with pre- and post-void inspections. 1st Touch was chosen because of its software’s ability to integrate with Thenue Housing’s Aareon housing management systems…
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Adactus Housing’s 1st Touch 360 Tenant Portal
Adactus Housing Group is implementing 1st Touch’s 360 Tenant Portal to offer its tenants more self-service capabilities. The software is expected to improve the group’s existing online services and augment its incoming call centre and customer care facilities. Initially, the new portal will offer two new services to Adactus’s tenants. First, the system will enable…
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Smart metering, IoT, connected homes and big data in housing
Housing Technology interviewed IT experts from 1st Touch, Clearview, DXW, Mobysoft and Zonr on smart technologies/metering, the internet of things, connected homes, and big data in social housing. Smart metering, the internet of things (IoT), connected homes and big data are at the cutting edge of technology in the social housing sector. While only a…
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Looking after your assets
Housing Technology interviewed IT experts from 1st Touch, Civica Housing, Kykloud and Zonr on the latest asset management software and associated strategies for housing providers. Most housing providers tend to have a separate asset management system to monitor and manage their property and associated asset portfolios, even if in many instances it only consists of…
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