Lower risks, greater confidence and measurable RoI For housing providers, data is no longer just a back-office concern. Regulatory scrutiny, transparency obligations and operational pressures mean confidence in information is fundamental to good governance and effective decision-making. At Trident Group, we recognised that while we could produce reports, trust in those reports’ numbers was sometimes…
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3C Consultants
Radius Housing’s data confidence with 3C Consultants
Radius Housing is using 3C Consultants’ data platform to clean and consolidate the entirety of its data ahead of its migration to a new housing management system and its introduction of a self-service tenant portal. While the housing provider’s existing HMS held reasonably accurate data on active tenants, years of legacy information had built up…
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Are you ready for organisational AI?
Why an ‘organisational AI’ model, trained on your own data, is the next big step for housing providers’ operations. ChatGPT and other AI large language models (LLMs) are revolutionising the way we seek the answers to questions. They’ve enabled access to general best practice and other knowledge in the public domain in a usable and…
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Unlocking the potential of dark data
It’s often said that UK social housing providers are ‘data rich but insight poor’. The Social Housing Ombudsman stressed in last year’s Spotlight Report that there is a desperate need for the improved management of data, stating that it was “the closest thing the social housing sector has to a silver bullet”. Data-related risk is…
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Why digital transformation programmes fail
There is one relatively simple but nevertheless essential ingredient missing from most digital transformation programmes. Without it they will fail or at the very least fall far short of their goals. Leadership and culture change are, of course, essential to success but these aren’t enough without this missing ingredient. This ingredient, which is overlooked far…
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Review of Data Matters 2023
Housing Technology’s second successful Data Matters one-day event took place at The British Museum in central London earlier this month. Kindly sponsored by 3C Consultants, Aareon, IntoZetta, Social Telecoms and Switchee, Data Matters attracted a packed audience of over 120 data specialists from housing providers, with the event completely sold out beforehand. With 11 presentations…
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