Our customers have been collaborating with us from the start of QL Yuneo’s development journey, using our senior leaders’ strategic workshops as part of a pioneering programme to give our UX/UI experts and product owners an insight into our customers’ aspirations. The strategic workshops involve CEOs and directors as well as expert users, enabling strategic…
Aareon’s QL Yuneo customer collaboration programmeRead More →
Aareon
Smarter SaaS – Connecting the dots
We’ve been busy gathering the collective knowledge and experience from ourselves and, more importantly, our customers and distilling it into how we do things. Not just to chase the latest technology advancements or hit the next product release, but to fundamentally think about how and what we create in future. Going back to basics We’ve…
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Mobile first, mobile native and beyond
I first heard the term ‘mobile first’ not long into my software career while working for an ecommerce provider. At the beginning of the transaction journey, there was an ever-growing trend that consumers were no longer searching for products and services using desktop computers, instead using mobile devices. This was predominantly down to the evolution…
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Housing Technology Guides to HMS and Connected Homes
Following the success of Housing Technology’s series of guides to artificial intelligence, omni-channel and CRM, finance and procurement, and business intelligence in social housing, we are about to start the research and production for our two new guides to housing management systems and connected homes. The Housing Technology guide to ‘connected homes’, supported by FireAngel,…
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Out now: Seven Golden Threads report
Housing Technology and Aareon UK recently published Seven Golden Threads, a special report on the fundamentals of innovation in customer service and the pursuit of excellence. As part of an in-depth engagement process, Housing Technology and Aareon UK ran a series of forums with housing providers to understand the emerging priorities for our sector. We…
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Transforming mobile working
Even before flexible working became the norm, housing providers were looking at what was needed to empower their remote and mobile workforces. In our post-pandemic world, digitising even faster will improve mobility and agility for workers as well as enabling supportive and better service delivery to tenants. True transformation has to put tenants’ needs and…
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