Housing Technology 2021, our 12th annual conference, will be taking place as a digital event for the first time on 3-4 March via our brand-new digital platform. Following the success of Resilient Innovation 2020, our first digital event in September, we will be hosting an even bigger and more dynamic digital event with Housing Technology…
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Aareon
Connected tenants & connected homes
Housing Technology interviewed representatives from Aareon, AdaptEco, Civica, Hyperoptic and Insite Energy about the alignment of omni-channel communications with smart/IoT-enabled homes to improve tenants’ lives while helping housing providers’ operational performance. What should housing providers do for better communications and more connected tenants? Aareon UK’s head of digital, Tina Kennedy, said, “The number-one priority is…
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Housing Technology Guide to Business Intelligence & Analytics 2020 – Get your copy today
Try this little thought experiment – place the four entities of properties, tenants, staff and data in descending order of importance… We’re pretty confident that you’ll have put ‘data’ in either the first or second position, yet only five years ago, it would almost certainly have been last in that list for most people. With…
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“Hi, I’m Neela”
“Hello – pleased to meet you. I’m Neela. How can I help you?” Aareon’s new AI-based virtual assistant, known as Neela, is set to adopt an increasingly independent role in helping to communicate with tenants. Currently still in the pilot phase, we expect that Neela will gradually transform tenant support in future. Neela’s skills If…
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Just published: Housing Technology Guide to Business Intelligence & Analytics 2020
We have just published the second in our series of guides, the Housing Technology Guide to Business Intelligence & Analytics, with support from Aareon alongside Adra Housing, BPHA, Community Housing, Islington & Shoreditch Housing, Peaks & Plains Housing and Sovereign Housing. Our guides deliver in-depth coverage of a specific technology or business area relevant to…
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Driving the digital agenda
No more ‘business as usual’? We have all had to adapt to working remotely over the last few months, but what about the future reality of the virtual office? Google has announced that it has no plans to return to the office until July 2021 at the earliest. How can you continue to support your…
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