Why financial resilience depends on intelligence, not instinct The social housing sector is under huge financial strain. Across the sector, increased repairs spending, interest-cover ratios and regulatory expectations around safety, quality and responsiveness are all rising. None of that is cheap and none of that is optional, and all of those elements depend on having…
Income under pressureRead More →
Access PaySuite
A turning point for social housing – From reactive arrears to proactive financial support
When I look at today’s social housing sector, one thing stands out – we’re at a turning point. Access PaySuite’s latest 2025 Rental Arrears Index shows that 40 per cent of social homes are now in arrears. That translates to £655 million of potential uncollected rents, and that could rise by up to £240 million…
A turning point for social housing – From reactive arrears to proactive financial supportRead More →
Local authorities’ housing arrears up by 55 per cent
Despite social housing rents decreasing in real terms over the past decade, local authorities’ housing arrears have increased by 55 per cent over the last six years, according to Access PaySuite. For its 2025 Rental Arrears Index, Access PaySuite used Freedom of Information (FoI) requests to find out the number of social housing units owned…
Local authorities’ housing arrears up by 55 per centRead More →
2026 & beyond…
Housing Technology interviewed experts from Access PaySuite, Mobysoft, NEC Software Solutions, Solvares Field Service, TechLabs London and Voicescape about new technologies for 2026, out-of-sector ideas to consider, proptech vs. enterprise software and how to avoid technological distractions & dead-ends. New technologies to consider Engin Yilmaz, director of product innovation at Mobysoft, said, “Beyond the AI…
2026 & beyond…Read More →
AI for rent
Smarter and kinder arrears management The UK’s social housing sector is at a tipping point. Arrears are rising, residents’ trust is fraying and housing providers themselves are under immense pressure to deliver financial stability and social support. The rising complexity of tenants’ circumstances, ranging from fluctuating incomes to cost-of-living pressures, means that income teams face…
AI for rentRead More →
Real-time arrears’ predictions with AI-powered forecasting
Despite economic uncertainty and a housing crisis, rent arrears appear to be stabilising or even improving in some areas. According to the government’s quarterly survey, the mean arrears rate dropped by 0.2 per cent between Q3 and Q4 2024. Those 2024 figures reveal just how precarious the situation has become, with an average of 4,426…
Real-time arrears’ predictions with AI-powered forecastingRead More →
