Housing Technology interviewed AI practitioners from DASH (Demystifying AI for Social Housing), Infinity Group, Mobysoft, NEC Housing, Plentific and TrustMarque on the role of artificial intelligence (AI) in housing, including the benefits to housing staff and tenants, pitfalls to avoid, how to get started, cutting through the hype, real-life examples and ethics. The roles of…
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Infinity Group
One bite at a time – Legacy system replacement
Infinity Group, one of 10 Microsoft’s ‘inner circle’ partners in the UK, has developed its BRIKHousing system to work seamlessly with Microsoft Dynamics, replacing legacy systems brick-by-brick, one module at a time. Sarah McRow from Infinity Group explains how housing providers can free themselves from their legacy systems. Remember how you eat an elephant? One…
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New technologies to watch
As 2025 begins, Housing Technology interviewed seasoned technologists from 8×8, Access Paysuite, FLS – Fast Lean Smart, Infinity Group, NEC Software Solutions and Plentific about which technologies housing providers should be considering for their future business plans. Which technologies should housing providers be looking at? Sue Michaelwaite, housing manager, 8×8, said, “One area that will…
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Technology for better repairs & maintenance (and happier tenants)
Housing Technology interviewed senior housing executives from Askporter, FLS – Fast Lean Smart, Infinity Group, MIS Active Management Systems, NEC Housing, Plentific, Propeller and Voicescape about how housing provider can improve their maintenance and repairs operations through fewer bottlenecks and unresolved repairs and more first-time fixes and, ultimately, happier tenants. What are the common causes…
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North Star transforms repairs with Infinity Group & Microsoft
North Star Housing has gone live with a new repairs system from Infinity Group, as part of its ongoing Microsoft-based digital transformation programme. The housing provider has been working with Infinity Group for the past year to deliver an ambitious data transformation project and has already gone live with CRM, compliance, rent accounting and arrears…
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Orbit app wins Microsoft competition with Infinity Group
A new Microsoft Power App from Orbit Group to transform the management of utility meter readings for all housing providers’ homes has won a Microsoft UK competition. Orbit is now working with Infinity Group to develop the app. Once completed, the Utilities Manager App will be available on Microsoft App Source for all housing providers…
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