Having completed a comprehensive 12-month audit of its entire property portfolio, Warwick District Council is now using MIS AMS’s ActiveH software to manage its projected stock repairs and voids. Amanda Bennett, service improvement manager, Warwick District Council, said, “We’ve audited all of our 5,600 properties from the roofs down to the bathrooms and kitchens. This…
MIS AMS supports Warwick Council’s 20-year plansRead More →
MIS AMS
Data is a currency – Spend it wisely
Data is becoming a currency, but how do we derive value from it? We leave trails of data wherever we go these days. Each time we click on a website, or buy something, sign up to a newsletter or interact with an organisation, we produce data that, when aggregated and analysed, can reveal trends about…
Data is a currency – Spend it wiselyRead More →
Omni-channel Accent with MIS AMS
Accent Group has taken another step closer to providing multi-channel access to customer services for its tenants by integrating ActiveH CRM from MIS-AMS into its new UK contact centre as well as providing a tenant portal. The housing provider, which in 2012 brought three separate organisations together onto a single ActiveH housing management system, has…
Omni-channel Accent with MIS AMSRead More →
Fixed in a click with Orbit
Orbit is piloting an online repairs service for its 13,000 tenants. The new service supports Orbit’s ambition to have 75 per cent of its tenant contacts online by 2020. By accessing the tool through their online account, tenants can diagnose repairs, book appointments in real-time, track progress and cancel repairs. The service is built on…
Fixed in a click with OrbitRead More →
Spring Housing is first user of MIS AMS ActiveH Lite
Spring Housing has installed ActiveH Lite, the new entry-level version of MIS AMS’s full-functionality ActiveH housing management software. As a relatively new charity working with people affected by homelessness, Spring Housing didn’t have masses of data to migrate to its new system, so ActiveH Lite can scale and grow with the organisation from the outset….
Spring Housing is first user of MIS AMS ActiveH LiteRead More →
Lanarkshire Housing moves digital tenants with MIS-AMS
Lanarkshire Housing Association has just implemented automated text, CRM and mobile solutions from MIS-AMS, alongside its existing use of the software provider’s ActiveH housing management system. The new solutions will improve communications with tenants as well as providing housing and maintenance officers with a mobile solution to gain access to important information while working in…
Lanarkshire Housing moves digital tenants with MIS-AMSRead More →
