In the March issue of Housing Technology, I wrote about how Microsoft Dynamics can be extended to tenant self-service portals; in this article I will discuss how Microsoft Dynamics can be extended to mobile devices. There is an increasing emphasis in the housing sector on flexible working, whether this is because there are more face-to-face…
Extending Microsoft Dynamics – Going MobileRead More →
RedKiteCRM
Self-service portals & Microsoft Dynamics… What next?
Once you’ve installed Microsoft Dynamics, what next? Well, the product itself has the flexibility to be extended in many different directions, and most of our customers are usually wanting to extend Dynamics so that others can access it via implementing a portal. Portals are an attractive proposition to many customer-facing organisations, offering the ideal win-win…
Self-service portals & Microsoft Dynamics… What next?Read More →
Past, present and what the future could be…
It’s been 17 years since Microsoft Dynamics was first introduced and many people, me included, missed the launch of Microsoft CRM (as it was then called) v1.0 because it singularly failed to grab anyone’s attention. Fast forward to Microsoft CRM v3.0, which was the first version people started to take seriously. This version was also…
Past, present and what the future could be…Read More →
RedKiteCRM at Gloucester City Homes
Gloucester City Homes is now using Microsoft Dynamics365 for its 24-hour Lifelink alarm service, alongside mobile CRM software from Resco. The software was implemented by RedKiteCRM within a very tight deadline. Paul Haines, head of IT, Gloucester City Homes, said, “RedkiteCRM’s combination of flexibility and technical expertise was very impressive and their agile approach was…
RedKiteCRM at Gloucester City HomesRead More →
