Octavia Software Solutions and 1st Touch have signed a reciprocal partnership agreement, allowing both companies to sell the other’s products. 1st Touch has integrated its mobile workforce solution with the new .Net based version of Oska, Octavia’s Supporting People application.
Many organisations providing Supporting People services are still using paper-based processes. This typically takes up valuable time and resources as details are manually re-keyed from handwritten documents. By combining with Oska, 1st Touch Mobile technology allows field-based Supporting People workers equipped with PDA devices to receive client details in the field and send back completed electronic forms while on site.
Organisations responsible for delivering support services can now track where their workers are, when, where and how many clients have been visited and view in-depth details of the services provided to each individual. Data sent electronically from the field automatically updates the client record and support plan. This ensures increased accuracy, reduced administration time and the maintenance of time-stamped evidence of the support delivered. Audits and spot checks on service delivery are made significantly easier because the information is always up-to-date and easily accessible.
Octavia’s Oska application supports many of the areas traditionally ignored by housing management systems. The system provides process-driven functionality which can be tailored to suit specific departmental needs and seamlessly integrate with existing housing management and finance systems.
Sue Lyons, CEO of Octavia systems said, “1st Touch and Octavia’s systems together provide a complete solution for the Supporting People sector. We are confident that this integration will deliver benefits to customers on both sides of the agreement.”
Robert Dent, CEO, 1st Touch, added, “Octavia is a respected supplier of specialised IT systems and services with over 10 years’ experience in the supporting people sector. Together with 1st Touch’s comprehensive and market leading enterprise-mobile solutions, organisations providing Supporting People services can now find nearly everything they need under one roof.”