• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology Main Logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Contact
  • Home
  • Research
  • Magazine
  • Events
  • Awards
  • Recruitment
  • On Demand
Home / Magazine Articles / A1 takes to the road with Consilium

A1 takes to the road with Consilium

A1 Housing has adopted mobile technology from Consilium to enable its maintenance teams to become more productive and deliver a more reliable service to its tenants. The 54-strong maintenance team at A1, an ALMO with some 7000 properties in Nottinghamshire, will use TotalMobile to receive and complete job information in the field, removing the need to return to headquarters between repair and servicing appointments.

By creating a more efficient workflow, A1 expects that each of its operatives will complete more jobs per day, resulting in a more responsive service for tenants. The consequent efficiencies and cost-savings will help A1 apply further resources to meet the Decent Homes requirement.

Richard Jennings, director of corporate services, A1 Housing, said “The organisation is currently ranked a ‘good’ two-star rating by the Audit Commission after a recent review of public service delivery, showing our continued commitment to strategies that improve our processes. Mobile working will help ensure we see efficiency gains across the board.”

Consilium worked with a small trial group from A1’s repairs team to make sure that the technology could be understood and accepted before its introduction into the existing working practices and delivery to the entire team.

Karen Bayliss, IT manager, A1 Housing, said “Providing a reliable service to our tenants is critical and a mobile solution enables our teams to spend more of their time working onsite at our properties. The training and staggered rollout of the technology was essential to ensure the maintenance teams felt empowered by the technology, not restricted or uncomfortable with new procedures.”

The TotalMobile service is supported by an additional back-office module which gives staff and managers a transparent, real-time view of work in progress.

See More On:

  • Vendor: Consilium
  • Housing Association: A1 Housing
  • Topic: Mobile Working
  • Publication Date: 002 - March 2008
  • Type: News

Primary Sidebar

Most Recent Articles

  • Artificial intelligence in housing
  • Mobysoft – Data problems affecting complaints’ handling
  • Data, AI and private-sector strategies
  • Smart repairs & smarter homes
  • From firewalls to fortresses
  • Achieving three quick wins in AI
  • Rebuilding Selwood Housing’s IT infrastructure
  • Are you ready for organisational AI?
  • PIMSS releases AI Document Reader for compliance
  • Calico Homes cuts arrears with RentSense
  • FourNet launches digital transformation index
  • New income recovery software from Voicescape
  • Asprey Assets at YMCA
  • I love spreadsheets…
  • All watched over by machines of loving grace – AI assistants and adult social care
  • The rent revolution – The case for AI-powered payments
  • Unlocking safer living through data
  • Aareon acquires MIS ActiveH
  • Vericon launches MouldSense
  • Back to the future at Housing Technology 2025
  • FireAngel wins Which? Award
  • Maximising income and preventing homelessness
  • Anchoring digital innovation with Plentific
  • Cynon Taf Community Housing gets Housing Insight’s Arrears Manager
  • Tenants, AI & your biggest compliance risk
  • EDITOR’S NOTES – Data, standards & straight-through processing
  • AI as a social housing expert
  • South Yorkshire Housing halves arrears with Mobysoft
  • Bromford Flagship wins Aico’s smart-home competition
  • Putting VIVID’s customers in control of their tenancies

Footer

Housing Technology Main Logo
  • Instagram
  • LinkedIn
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2025 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293