Sheltered housing provider Anchor is now using Kirona’s online scheduling and workforce management software to improve its inspections and health and safety reporting.
Anchor has replaced its previous paper-based processes and records with digital schedules for inspections and mobile working across its workforce of 780 field-based operatives.
During a successful pilot project, Kirona’s Job Manager was used to hold the programme of inspections, generating checks on a periodic basis for field-based staff, with real-time reporting of jobs to Anchor’s managers and mobile officers. Job Manager guides Anchor’s staff through the full lifecycle of specific inspections, from generation and allocation through to completion. Inspections drop onto officer’s devices with specific details of what should be included in the inspection and when it should be completed by.
Kirona’s InfoSuite software provides Anchor’s senior management with real-time actionable insights into operations in each scheme and visibility of key analytics. When an inspection has been completed, managers can immediately see that the job has been completed and what the results are. InfoSuite also gives Anchor access to regular reports showing what jobs are due over a certain period and their progress.
Howard Nankivell, housing operations director, Anchor, said, “Our inspection schedules and reports were traditionally all paper-based and stored locally. If an incident occurred, we had to manually search for the relevant forms to identify the most recent safety checks. By introducing innovative mobile scheduling and reporting solutions from Kirona, we can monitor scheme inspections in more detail and ensure that they are completed accurately and on time.”