Arena Partnership has released a community regeneration module for its Tracker tenant communications system.
The new module allows housing providers to manage all aspects their community regeneration projects including setting both financial and participation targets. Costs and resource usage can be recorded along with staff, agency and participant engagement.
Liverpool-based Riverside Housing was closely involved in the development and testing of the community regeneration module. Sheila Porter, regeneration officer, Riverside Housing, said, “Tracker has been a real help in improving our customer services. With the community regeneration module, we can now translate outputs into quantifiable outcomes. For example, the number of people receiving smart meters can be reported as an output from our ‘affordable warmth’ project, which in turn can be translated directly into a value for electricity cost saving.
“By using CR Tracker we can also review our delivery programme from both local and overall perspectives. This means we can analyse the data locally to ensure that appropriate actions are taken and also be consistent in our approach around the country. By effortlessly consolidating reporting and analysis across various tasks, we can see the broader picture and can better identify trends.”