• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / Arena takes no risks with Emex

Arena takes no risks with Emex

Arena Housing Group, which manages 12,000 homes in the North of England, has significantly improved its risk management, auditing and reporting capabilities using an automated risk management system from Emex.

Arena created a new group structure in 2007, consisting of several subsidiaries, RSLs and associates, each with varying degrees of autonomy. However each scheme within Arena had its own methods for risk assessments, audits and inspections, resulting in disparate scores and results and making group-wide reporting difficult. It became apparent that Arena had outgrown its manual system of health and safety management, leading to the implementation of reactive control measures, preventing its management from maintaining satisfactory control over the safety and quality of its services. At the same time, Arena needed to retain the autonomous nature of each scheme while also building knowledge-sharing practices across the group and retaining ultimate visibility and control by central management.

Sue Toohey, head of health and safety, Arena Housing Group, said, “We recognised the benefits of an automated system which would improve the standardisation of data capture and the sharing of information across the group, two necessary factors in building and implementing best practice in order to conform with OHSAS 18001 standards.”

Having chosen Emex for the project, Arena opted to automate risk management, auditing, incident reporting and claims, and plant and maintenance for the first phase of the project using Emex’s modules.

Emex worked in tandem with Arena to migrate existing risk assessment data into the Emex system, standardising risk and control libraries. These document activities, related hazards and necessary control measures in a central repository, unifying Arena’s risk management under a common set of practices. Emex’s audit module provided a framework to standardise its auditing processes, reduce duplication between schemes and improve clarity. The result was a central database of pre-defined audit items for users to utilise when carrying out an audit.

Details of accidents and incidents across the entire organisation are now stored centrally in the Emex database; these events are tracked and corrective actions put in place where applicable. The incidents module is also used to generate accident frequency rate and accident incident rate reports by location, helping to identify high risk areas within schemes.

The second phase of the project, which took place during summer 2008, involved configuring equipment information into the system. This phase prompted a rationalisation of equipment use across the group, improving accountability and achieving control of physical resources from the head office.

Arena’s risk project was completed recently. The group now has a common platform to ensure consistency across key risk areas, while allowing flexibility to accommodate the local requirements of different schemes. Automated workflows and integrated corporate governance have improved efficiency and reduced the amount of manual processes required to manage Arena’s risk and compliance.

See More On:

  • Vendor: Emex
  • Housing Association: Arena Housing Group
  • Topic: Finance Management
  • Publication Date: 008 - March 2009
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner