Grand Union Housing Group has recently deployed Capita’s enterprise mobile platform for housing. The choice of Capita TotalMobile is an extension of the housing provider’s existing use of Capita’s OpenHousing and OpenContractor software.
Grand Union Housing said that the implementation of TotalMobile would mean that it could expand its predominantly repairs-based mobile capabilities across a broader range of roles, including mobilising housing officers, and developing user-customisable mobile forms.
Mike Parsons, head of IT, Grand Union Housing Group, said, “We expect that Capita’s mobile solution will greatly improve our operations. A wide range of officers accessing comprehensive information via mobile devices means they can spend less time in the office and more in the field, allowing them greater flexibility and a smarter way of working.”
Other housing providers recently going live with Capita’s mobile solutions include Clyde Valley Housing, Flintshire County Council, Cartrefi Conwy, Helena Housing, Newark and Sherwood Homes, Severnside Housing and Two Castles Housing.