Plymouth Community Homes has appointed CarelineUK to provide telecare response services to its 1,700 homes in the Plymouth area.
Telecare devices such as emergency alarm units will let older people and those with disabilities or infirmities contact CarelineUK’s operators 24 hours a day, 365 days a year in the event of a fall, emergency or crisis. The contract will also see monitoring devices issued to PCH’s vulnerable lone workers.
Through a competitive tender process, CarelineUK demonstrated its experience of working with hardwired pull-cord alarm systems, emergency alarm units and a variety of telecare sensors including smoke, carbon monoxide, flood, bogus caller and fall detectors.
Beci Pope, sheltered housing manager, Plymouth Community Homes, said, “We were looking for a professional, flexible and quality service provider that was well placed to deliver telecare response services to all our residents who may be vulnerable.”