Cestria Community Housing has just launched its own app to give its tenants access to a range of services via their smartphones. The app cost only £2,500 to develop, with on-going costs of just £150 per year.
The app, which is free to download on iPhone and Android devices, lets Cestria’s tenants report repairs, pay their rent, report anti-social behaviour, calculate benefits, access financial advice, see all the latest news from Cestria and access a range of its publications.
The app has also been designed so that it is not just for tenants to use. Non-tenants can use the app to report anti-social behaviour, participate in Cestria events or receive free financial and benefits advice.
Gail Pattison, head of support services, Cestria Community Housing, said, “The app not only provides our tenants with the facility to pay their rent but it also lets them access a range of services and all the latest news and information from Cestria. The app is also available to non tenants and although we will continue to develop it, the feedback we have received has been very positive.”