Thames Valley Housing Association is now using Identicom lone-worker devices from Connexion2 to protect its front-line staff. The devices were bought as part of Connexion2’s SoloProtect package which includes inclusive billing, 24/7 monitoring, SIM card, network access, device training and monthly monitoring.
TVHA previously used mobile and landline phones combined with an emergency code to raise an alarm. Now almost 100 TVHA staff regularly use the Identicom devices, including accommodation officers, revenue teams, and neighbourhood officers. The devices are also being used by office-based staff who work on their own occasionally late at night or during weekends.
Suki Kahlon, facilities officer, Thames Valley Housing Association, said, “We have made Identicom part of our health and safety policy. We decided we needed a more robust system than we were using before for our lone workers. With Identicom, personnel can use the ‘Red Alert’ at any time they feel vulnerable, knowing that if required they can quickly get support should they feel threatened.”