The London Borough of Enfield has chosen Civica and its web-based Housing Cx solution to support the digital transformation of its housing services by extending online self-service for tenants and enabling mobile working for its staff.
In line with Enfield’s overall corporate strategy, Housing Cx will be delivered under a software as a service (SaaS) agreement worth around £1 million.
The Housing Cx solution is fully integrated with OpenRevenues, Civica’s council tax and benefits system, which is also provided via a managed service.