Experian has partnered with Capita’s software services business to make it easier to collect and share rental data from social housing providers in order to improve tenants’ credit records.
Capita is the first software provider to support the Rental Exchange project, the scheme driven by Big Issue Invest and Experian to help the social housing sector address the financial, digital and social exclusion challenges faced by many social housing tenants (see also page xx).
Capita has developed a solution to specifically support the scheme. Capita InSight’s Rental Exchange is a new module that is part of Capita’s reporting and business intelligence tool Capita InSight. It can be plugged into an existing housing management system and the information related to tenants’ rental payment behaviours can be exported out easily and accurately, and fed directly into the Rental Exchange.
The tool is compatible with Capita’s existing housing software platforms and is free of charge to housing providers that currently use Capita InSight.
Chris Deery, head of ICT, Solihull Community Housing, said, “We wanted to be a part of this project from the start as we knew it would really help our tenants. The partnership between Capita and Experian has significantly helped speed the process. Furthermore, Capita has demonstrated a real sense of corporate social responsibility by being the first major software provider to fully embrace this scheme.”