Festival Housing began using Clearview in 2005, upgrading to a later version in 2009 and more recently completed a project to automate the majority of the KPIs in the Clearview performance scorecard module by populating them direct from the source systems.
Lee Parkes, performance manager, Festival Housing, said, “To meet our performance needs, we need to enter 10,000 lines of information into the scorecard each month. Automation of this process has resulted in a saving of over 10 days each month and now takes just over six minutes to load.”
Festival said that it was saving more than £170,000 per year, with productivity improvements worth almost £160,000 and ‘cashable’ savings of around £12,000.
Neil Bullock, IT and risk manager, Festival Housing, said, “We know we have one place to look for the ‘single version of the truth’. The time savings throughout the organisation are immeasurable, and having risks cascaded down such that controls and actions are dealt with where they need to be has greatly improved our risk exposure and residual risk view.”