Insite Energy has been chosen by Genesis Housing to manage metering, credit billing and prepayments for its 4,500 heat network-connected properties across London and the South East of England. The four-year contract is reported to be worth £1.7 million.
Genesis Housing’s de-centralised energy and heat-metering framework contract will see around 75 per cent of its properties transferred to Insite Energy’s heat-metering and billing service over a four-phase, nine-month handover period, with the remainder being considered for retro-fitting with an Insite Energy-operated pay-as-you-go metering system within a similar timescale. The first credit billing service will go live in July 2017 in Hackney, London.
John Carey, head of corporate and professional services, Genesis Housing, said, “Some of the key priorities for us when running the tender and selecting a metering and billing provider were resident communication and education, a wide range of simple payment methods, flexible partnership working and, of course, remote meter reading and billing accuracy.”
Anthony Coates-Smith, business development director, Insite Energy, said, “This is the first major OJEU contract win for Insite Energy so we’re delighted to come out on top, against stiff competition from market leaders.
“Having gone through the OJEU process means that other housing associations can see our responses to the priorities of one of their peers; they can then leverage the same attractive commercial terms direct with us, without the need to repeat the tender process.”
