Customer engagement specialist Housing Contact has appointed a new member of staff to liaise with its growing number of social housing clients. Stacey Green, who worked for five years at Southway Housing and Weaver Vale Housing, has joined the Housing Contact team as client manager.
Green’s housing background is in digital inclusion and tenant engagement, working as a digital inclusion officer for two years at Southway Housing and helping with the development of social media and online services at Weaver Vale Housing.
Green said, “Working directly with hundreds of tenants has given me an insight into what really works. The customer contact software that we offer at Housing Contact enables housing providers to deal with the more complex issues they are facing, while maintaining high levels of income collection and increasing customer satisfaction rates.”