• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology Main Logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Contact
  • Home
  • Research
  • Magazine
  • Events
  • Awards
  • Recruitment
  • On Demand
Home / Magazine Articles / Your Homes to save £1.1m with NDL

Your Homes to save £1.1m with NDL

Your Homes Newcastle, an ALMO for Newcastle City Council, is using NDL for its first mobile working project, starting with 100 employees who run its concierge services. This is part of a wider plan by Your Homes to introduce mobile working across all of its operations. The concierge services of the first housing blocks will be mobilised over the next two years, with Your Homes expecting annual savings of around £1.1 million.

The project is based on NDL’s awiMX platform which takes data from multiple back office systems and allows end-users to access it via a mobile application on their smartphones and tablets. The NDL software will also allow Your Homes staff with basic development skills to easily build and distribute line-of-business apps to devices using Android, Blackberry or Windows operating systems.

Geof Ellingham, head of IT, Your Homes Newcastle, said, “Mobile working has huge potential for us – we have 30,000 homes to look after in hundreds of locations across the city, so it makes perfect sense.

“The first project is to mobilise around 100 employees who operate our concierge service. Typically these individuals carry out block inspections and deal with issues such as rubbish left outside homes or reports of trespassing. They are always on the move which sometimes makes it hard for residents to contact them.”

Under the new mobile working system, residents will report problems to a central enquiry centre which will then pass queries directly to the concierge’s smartphone or tablet, enabling them to deal with problems more efficiently.

Ellingham added, “NDL’s software is platform-neutral so we aren’t tied to a single operating system or device, which is very useful at this stage in our mobile working plans. We also gain access to NDL’s user group, allowing us to share ideas and applications with other organisations – we see this as essential in shaping our strategy and helping us to get the most out of mobile working.”

See More On:

  • Vendor: NDL
  • Housing Association: Your Homes Newcastle
  • Topic: Mobile Working
  • Publication Date: 027 - May 2012
  • Type: News

Primary Sidebar

Most Recent Articles

  • Artificial intelligence in housing
  • Mobysoft – Data problems affecting complaints’ handling
  • Data, AI and private-sector strategies
  • Smart repairs & smarter homes
  • From firewalls to fortresses
  • Achieving three quick wins in AI
  • Rebuilding Selwood Housing’s IT infrastructure
  • Are you ready for organisational AI?
  • PIMSS releases AI Document Reader for compliance
  • Calico Homes cuts arrears with RentSense
  • FourNet launches digital transformation index
  • New income recovery software from Voicescape
  • Asprey Assets at YMCA
  • I love spreadsheets…
  • All watched over by machines of loving grace – AI assistants and adult social care
  • The rent revolution – The case for AI-powered payments
  • Unlocking safer living through data
  • Aareon acquires MIS ActiveH
  • Vericon launches MouldSense
  • Back to the future at Housing Technology 2025
  • FireAngel wins Which? Award
  • Maximising income and preventing homelessness
  • Anchoring digital innovation with Plentific
  • Cynon Taf Community Housing gets Housing Insight’s Arrears Manager
  • Tenants, AI & your biggest compliance risk
  • EDITOR’S NOTES – Data, standards & straight-through processing
  • AI as a social housing expert
  • South Yorkshire Housing halves arrears with Mobysoft
  • Bromford Flagship wins Aico’s smart-home competition
  • Putting VIVID’s customers in control of their tenancies

Footer

Housing Technology Main Logo
  • Instagram
  • LinkedIn
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2025 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293