Trafford Council went live earlier this year with a range of business solutions from Idox designed to replace its aging legacy systems for planning, building control, land charges and gazetteers.
The council reported that one of the challenges when migrating from one system to another wasn’t the volume of data in its legacy system but ensuring that all of the existing records and their associated data fields could be transferred. This helped ensure that the new system was able to meet the expectations of users, from day one.
Rob Haslam, head of planning services, Trafford Council, said, “We worked with Idox to ensure that the transfer was seamless and that when the project went live, there was no impact on our users. Idox helped us map virtually every field in our old system to the new Idox system so that the data transferred successfully the first time.”